Frequently Asked Questions
How long does shipping take?
For items shipped from our US domestic warehouses, delivery typically takes 3 to 7 business days. For other items, delivery may take between 7 to 15 business days depending on your location.
Can I track my order?
Absolutely! Once your order is processed and shipped, we will automatically send you a confirmation email containing your tracking number and a link to track your package.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item within 30 days of delivery for a full refund or exchange. The product must be unused and in its original packaging.
How can I contact customer support?
You can reach our dedicated support team anytime by sending an email to support@rovenshop.com We strive to respond to all inquiries within 24-48 hours.